Frequently Asked Questions
If you need to make a return, we've got you covered. Returns are accepted within 14 days of receiving your order. Just fill out the form on our contact page and include your order number. Once approved, ensure your item is in its original condition and send it back to the address we provide. Please note, return shipping costs are not covered by Lucky Dog.
Shipping costs vary by location, but all packages are dispatched within 5-7 days of order fulfillment. If you have any questions or concerns about your shipment, please reach out to us via the contact page.
Each hat is designed to fit most head sizes. All Founders Collection hats feature an adjustable snapback closure, except for the Safari hat, which comes with a velcro adjustable backing.
Please complete the inquiry form on our contact page, including your name, email, and order number.
Contact us
If you can't find an answer to your questions in our FAQ, please contact us.